We accept American Express, Visa, Mastercard and
Discover. We cannot accept a personal check, bank transfer or
wire, cashier’s check, Paypal or money order because all
of our transaction must be completed at a real time basis in order
to secure you the seats you are requesting.
How will I receive my tickets?
We ship using only Federal Express so that you
may track your package and our staff can make sure you receive
the tickets as well. If your event is within the next 3 days,
please call our staff at ,
so that we can guarantee you will receive your tickets on time.
Please note that because we ship using Federal
Express, we cannot ship to a P.O. Box number and Federal Express
requires a recipient signature.
How do I know when my order is completed?
We confirm all of our ticket orders completed
on the internet within 24 hours, at which time you will receive
an invoice via email with your Federal Express tracking number.
If you complete your order over the phone, your confirmation is
immediately sent after the order is completed on the phone. All
tickets listed on the website are subject to availability, we
do not guarantee we have your tickets until you receive the invoice
What if I need tickets in an amount that
you don’t have?
If you need more tickets than what we have listed,
or you need an odd number and the system won’t let you select
an odd amount of tickets, please call our office at
and any of trained staff members will be happy to help you with
My event was canceled, what do I do?
If an event is canceled and not rescheduled, we
will refund you 100% of your money, including the shipping. We
just ask that you call our office at
to arrange the refund and send the tickets back to our administration
office. If the event is postponed, your tickets will be honored
on the day of the rescheduled event. If you can’t attend
the new date for the event, feel free to call us at
and we can help sell your tickets for you with our consignment
My event is happening today, what do I
If your event occurs the same day of your purchase,
that is no problem. Simply call our office at
and we can arrange the tickets either at a will-call window, local
pick-up or couriered to your location. We pride ourselves in providing
excellent customer service for last minute events.
What does Ticket Fast mean?
Ticket Fast is the newest version of tickets purchased
from Ticketmaster. They are electronic tickets, which in some
cases can be emailed directly to you. The barcode at the top of
the paper print-out is what will get you into the concert and
your name does not need to be on the tickets.
What about typographical errors in the
Although very rare, tickets might be listed with
an incorrect price or seating assignment. Our staff is trained
to verify every order to make sure that you get the tickets you
are expecting and at the price listed. On occasion a ticket listed
for $50.00 was intended to be priced at $500.00 and we cannot
honor the $50.00 price and we will try to communicate with you
as soon as possible whenever this occurs. We do everything within
reason to try to prevent these errors so that our clients can
feel confident that they are getting what they purchased and due
to human error incorrect seating assignment may also occur. When
this does happen, we do our best to find you similar seats in
the same price range. As stated earlier, no order is complete
until you receive an invoice with a tracking number via email
or over the phone.