We accept American Express, Visa, Mastercard and Discover. We cannot accept a personal check, bank transfer or wire, cashier’s check, Paypal or money order because all of our transaction must be completed at a real time basis in order to secure you the seats you are requesting.

How will I receive my tickets?

We ship using only Federal Express so that you may track your package and our staff can make sure you receive the tickets as well. If your event is within the next 3 days, please call our staff at , so that we can guarantee you will receive your tickets on time.

Please note that because we ship using Federal Express, we cannot ship to a P.O. Box number and Federal Express requires a recipient signature.

How do I know when my order is completed?

We confirm all of our ticket orders completed on the internet within 24 hours, at which time you will receive an invoice via email with your Federal Express tracking number. If you complete your order over the phone, your confirmation is immediately sent after the order is completed on the phone. All tickets listed on the website are subject to availability, we do not guarantee we have your tickets until you receive the invoice via email.

What if I need tickets in an amount that you don’t have?

If you need more tickets than what we have listed, or you need an odd number and the system won’t let you select an odd amount of tickets, please call our office at and any of trained staff members will be happy to help you with your request.

My event was canceled, what do I do?

If an event is canceled and not rescheduled, we will refund you 100% of your money, including the shipping. We just ask that you call our office at to arrange the refund and send the tickets back to our administration office. If the event is postponed, your tickets will be honored on the day of the rescheduled event. If you can’t attend the new date for the event, feel free to call us at and we can help sell your tickets for you with our consignment policy.

My event is happening today, what do I do?

If your event occurs the same day of your purchase, that is no problem. Simply call our office at and we can arrange the tickets either at a will-call window, local pick-up or couriered to your location. We pride ourselves in providing excellent customer service for last minute events.

What does Ticket Fast mean?

Ticket Fast is the newest version of tickets purchased from Ticketmaster. They are electronic tickets, which in some cases can be emailed directly to you. The barcode at the top of the paper print-out is what will get you into the concert and your name does not need to be on the tickets.

What about typographical errors in the ticket listings?

Although very rare, tickets might be listed with an incorrect price or seating assignment. Our staff is trained to verify every order to make sure that you get the tickets you are expecting and at the price listed. On occasion a ticket listed for $50.00 was intended to be priced at $500.00 and we cannot honor the $50.00 price and we will try to communicate with you as soon as possible whenever this occurs. We do everything within reason to try to prevent these errors so that our clients can feel confident that they are getting what they purchased and due to human error incorrect seating assignment may also occur. When this does happen, we do our best to find you similar seats in the same price range. As stated earlier, no order is complete until you receive an invoice with a tracking number via email or over the phone.